Frequently Asked Questions

What is the Fee Calculator?

The Fee Calculator is a free tool that helps businesses compare payment processing fees across different providers. By entering your transaction details, you can see a side-by-side comparison of fees and determine which processor offers the best rates for your specific business needs.

Is the Fee Calculator free to use?

Yes, our Fee Calculator is completely free to use. We believe in providing transparent information about payment processing fees to help businesses make informed decisions.

How accurate are the fee calculations?

Our calculator uses the most up-to-date fee structures from major payment processors. We regularly review and update these rates to ensure accuracy. However, some processors may offer custom rates based on business volume or industry, which might differ from our standard calculations. We recommend using our calculator as a starting point and confirming final rates with the processor directly.

How do I use the Fee Calculator?

Using our calculator is simple:

1. Enter your average transaction amount
2. Enter your estimated monthly transaction count
3. Select your country
4. View the comparison table or chart to see which processor offers the best rates

Can I save or download my comparison results?

Yes, you can download a detailed report of your comparison results by clicking the "Download Report" button. You'll need to provide your email address, and we'll send you a comprehensive PDF report with your comparison data.

Which payment processors are included in the comparison?

Our calculator currently compares fees from the following major payment processors:

• Stripe
• Square
• PayPal
• Shopify (Basic and Advanced)
• Clover
• TD Merchant

We're continuously working to add more processors to our comparison tool.

What are payment processing fees?

Payment processing fees are charges that businesses pay to accept credit and debit card payments. These fees typically include:

• Percentage fee: A percentage of each transaction amount (e.g., 2.9%)
• Fixed fee: A flat fee charged per transaction (e.g., $0.30)

Some processors may also charge monthly fees, statement fees, or other service charges.

How can I reduce my payment processing fees?

There are several strategies to reduce payment processing fees:

• Compare processors to find the best rates for your transaction volume and average sale amount
• Negotiate rates with your processor, especially if you have high transaction volumes
• Process cards in person when possible, as card-present transactions typically have lower fees than online transactions
• Implement proper fraud prevention measures to reduce costly chargebacks
• Consider offering ACH payments for recurring transactions, which typically have lower fees

What should I consider besides fees when choosing a payment processor?

While fees are important, other factors to consider include:

• Ease of integration with your existing systems
• Payment methods supported (credit cards, digital wallets, etc.)
• Settlement time (how quickly funds are deposited into your account)
• Customer support quality and availability
• Security features and PCI compliance assistance
• Additional features like invoicing, recurring billing, or reporting tools

I found an error in the calculator. How do I report it?

If you believe you've found an error in our calculator or have information about updated fee structures, please contact us through our Contact page. We appreciate your feedback and are committed to maintaining the accuracy of our tool.

Can I suggest a new feature or payment processor to add?

We're always looking to improve our calculator and add more payment processors to our comparison. Please send your suggestions through our Contact page.

Do you offer consulting services for payment processing?

While our primary focus is providing the Fee Calculator as a free tool, our team does offer limited consulting services for businesses with complex payment processing needs. Please contact us through our Contact page for more information about our consulting services.